Western union when does it close

Cash: Visit an agent location near you with your government-issued ID. This phone number is Transfer money online with the same convenience of checking your email or surfing the web. Cash Pickup — When you need money there in minutes. You might do this with someone you regularly send money to, such as a family member. Our primary concern is the safety of our employees, customers, and the well-being of those impacted globally. We will keep this page updated as the situation develops.

What is Western Union doing to support customers during this time? Will you continue to send or payout money transfers in countries that have declared a state of emergency? How are you determining whether to keep retail locations open?

I cannot pick up my money transfer because no agent locations are open due to the COVID situation. Where possible, yes. Our goal is to keep our digital and retail services operational across the world, while abiding by local regulations and guidelines.

If sending money through retail is your only option, we encourage you to be mindful of service interruptions or altered operations hours, based on local conditions and guidance from local authorities. Please use the Agent Locator to determine service hours in your area. We are sorry for the inconvenience.

Your transfer will be available in the system for 30 days. After this period, your sender will have to contact Western Union customer service hotline to reactivate the transfer. For security reasons, only the designated receiver can pick up a transfer. However, you can ask your sender to contact Western Union customer service to ask for a refund.

The sender can send a new money transfer to someone else or initiate a digital money transfer at WU. Is it true that banknotes are spreading Coronavirus?

We have no reason to believe that banknotes are more likely to spread viruses than any other surface, and Coronavirus is no exception.

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