Why is outlook not working

Jonny Lin Last Updated: 4 years ago. Method 2: Install the latest Windows and Outlook updates Outlook may not function well if the program or your operating system is not up to date.

To update Outlook : 1 Open Outlook. Method 3: Repair your Office program It is possible that Outlook stops working because there are some issues in the program.

Method 4: Repair your Outlook data files Outlook may stop working if there are errors in the Outlook data files. To repair these errors: 1 Open Windows File Explorer on your keyboard, press the Windows logo key and E at the same time.

What Is This Song? Identify Songs Quickly! Enya Zhang 2 weeks ago. By Jonny Lin. Now, you should find out which ones are the culprits by process of elimination:. A standard outlook. However, you can create.

This proves that the issue stems from your original profile. The scanpst. If it finds an unreadable or damaged section of data, it will automatically remove it. It is therefore possible that several data files are lost during this restoration. However, this is the best solution according to Microsoft, because the files in question are already irreparably damaged. As scanpst. This functions as follows:. Here you can also find solution approaches for issues with older operating systems.

If you would rather manually run scanpst. Now all that is left to do is to transfer the restored files into a new Outlook profile :. In this case, the following approaches can help. It is sometimes the case that Outlook already experiences issues during its initial launch, and without providing an error message.

For example, indications of this are that the PC slows down and that nothing happens even after the Outlook icon is clicked on several times. At this point, the only solution is usually to end the program manually:.

If the issue has still not been resolved, you do not have to proceed with a new installation right away. It is possible that your issue has already been solved by Microsoft and that the updates necessary for the solution already exist. The and versions of Outlook sometimes have compatibility issues with Windows You can solve this by installing the newest Microsoft service packs and updates.

If none of the described solutions are successful, you can try to reinstall Outlook. Unfortunately, however, this is the most time-intensive method. Traditional email is still a big part of online communication for private and for business use, with many users typically opting for Outlook as their email client.

But many private users and small businesses often look for Outlook alternatives, since Outlook can often end up being expensive. In this prompt, select the Don't ask me about this again checkbox, and then select Allow. When you start Windows normally, several applications and services start automatically and then run in the background. These applications and services can interfere with Outlook. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts.

If you use the Selective Startup option in System Configuration, you can turn services and startup programs on or off individually to check whether the problem occurs the next time that you start your computer. In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer. If the check box is cleared, the service or startup program does not run when you restart the computer.

Follow this procedure to use the process of elimination to identify the problem in Windows 10, Windows 8, Windows 7, or Windows Vista. For more information about performing a clean boot, see How to perform a clean boot in Windows. If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.

Select the General tab, select Selective startup , and then clear the Load system services and the Load startup items check boxes. Select the Load system services check box, select OK , and then select Restart. If the problem reoccurs after you restart the computer, do one or both of the following tasks, as necessary. In System Configuration, select the Services tab, select Disable all , select the check box for the first service that is listed, and then restart the computer.

If the problem doesn't reoccur, then you can eliminate the first service as the cause of the problem. With the first service selected, select the second service check box, and then restart the computer.

If you can't reproduce the problem, you can eliminate system services as the cause of the problem. In System Configuration, select the General tab, and then select the Load startup items check box. Select the Startup tab, select Disable all , select the check box for the first startup item that is listed, and then restart the computer.

If the problem doesn't reoccur, you can eliminate the first startup item as the cause of the problem. While the first startup item is selected, select the second startup item check box, and then restart the computer. Repeat this process until you reproduce the problem. Your user profile is a collection of settings that let you customize the computer appearance and performance. It contains settings for desktop backgrounds, screen savers, sound settings, and other features.

User profiles help make sure that your personal preferences are used when you log on to Windows. To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still occurs when you use the new profile.

To create a user profile, you must first create a user account. When the new account is created, a profile is also created. Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then select Search. Type Command Prompt in the search box, right-click Command Prompt , and then select Run as administrator.

If you're prompted for an administrator password or for confirmation, type the password or provide confirmation.

You must have at least three user accounts on the computer to complete these steps. This includes the new account you just created. Log on as a user other than the user that you just created or the user that you want to copy files from. Select the View tab, and then select Show hidden files, folders, and drives.

Clear the Hide protected operating system files check box, select Yes to confirm, and then select OK. Open File Explorer. To do this, Swipe in from the right edge of the screen, and then tap Search. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile.

If everything is working correctly, you can now delete the old profile. If the information in this article does not help resolve your problem in Outlook , Outlook or Outlook , see the following resources for more information:.